Lightning Communications doing business since 2003
Transform Your Business Communications
Flexible VOIP Systems Tailored for Businesses Nationwide
Give your business a reliable phone system that just works with no downtime or hassle. Setup is simple, support is 100% US-based, and your team stays connected without the stress.
Don't let outdated Phone Systems hold you back.
Outdated or unreliable phone systems cause dropped calls, confusing user experiences, and poor support responsiveness…which leads to missed business opportunities, decreased employee productivity, and lost revenue with every minute of downtime.
Features that Drive Success
Robust Tools Built for Business Growth
Always Connected
Your calls stay up and running—even if there’s a network issue—thanks to our reliable, built-in backup systems.
Real Help, Right Here
Easy Setup, No Stress
Grows With You
Worry-Free Support
Comprehensive, Cloud-Based Communication Solutions
Empower Your Team with Seamless Integration
What people are saying about Lightning Communications
-
Lori and Bill are clear in their communication and fix any issues we’ve ever had within that day that we... read more
Jessica L.
December 27, 2024Wise Oak Realty has been using the VOIP services of Lightning Communications for almost three years. Good quality and... read more
John G.
July 27, 2024Always takes care of us!
Nathan's A.
July 27, 2024 -
We have been with Lightning Communications for years and anytime we have an issue Bill and his team get it... read more
Cody D.
July 27, 2024Love my phone service! They are always quick to response and help with adding to our phone system or... read more
Jamie M.
July 27, 2024If you are looking for a company that provides top notch, state of the art business communications and phone systems,... read more
Clayton F.
May 27, 2024 -
Great VOIP service! Always willing to help!
Blk03Modular
May 27, 2024
FAQ
What services does Lightning Communications offer?
Lightning Communications provides a full suite of business communications solutions that include Hosted PBX & VoIP, Unified Communications (UC Client), SMS Marketing, mobile applications, SIP trunking, and integrated account and call management tools. Our platform enables voice, chat, video, and collaboration features all in one flexible, cloud-based solution.
How does your VoIP system improve business communication compared to traditional phone systems?
The solution is designed to eliminate the dependency on depreciating hardware and outdated equipment. Instead, it leverages a scalable, cloud-based platform that offers features such as on-demand call recording, real-time call routing, virtual receptionists, and mobile integration—ensuring your business remains connected and productive from anywhere, with near-zero downtime.
What makes Lightning Communications’ unified communications (UC) solution unique?
Their CoreNexa™ UC solution integrates desktop, browser, and mobile clients to offer a comprehensive tool that supports voice calls, video meetings, chat, presence, and collaboration in one unified system. This allows teams to stay connected seamlessly whether they are in the office or on the go.
How customizable is the system to meet my business needs?
The platform is highly customizable. Businesses can personalize aspects such as call routing, auto attendant menus, ring groups, and even music on hold. The customer portal provides an intuitive interface to manage settings like call times, extension names, and call recording options, ensuring the solution adapts as your business grows.
Can Lightning Communications integrate with my existing business software (e.g., CRM systems)?
Yes. The platform supports integrations with popular tools and CRMs such as Salesforce, HubSpot, Microsoft Teams, Slack, and more. This allows for features like Click-to-Dial, screen pops, and synchronized contact management that enhance workflow efficiency and customer engagement.
What are the key features that support remote work and mobile connectivity?
With a dedicated mobile app and cloud-based UC, users can make calls, join conference calls, access voicemails, and manage settings from anywhere. Features like cloud extensions, mobile office extensions, and support for softphones provide a seamless mobile experience that supports today’s remote work demands.
How quickly can I set up the system and what is the deployment process like?
Lightning Communications emphasizes a “zero configuration” approach—meaning that you can start communicating immediately with only a browser and a headset. The platform’s auto-provisioning features and endpoint template management streamline deployment, reducing downtime and setup complexity.
What reliability and quality assurances does the platform offer?
The service is built on a high-quality, scalable infrastructure designed to provide reliable communications with near-zero downtime. Additionally, features like Burstable Virtual Call Paths ensure that in high-demand scenarios, your business can maintain call quality and service continuity. With redundant server farms located in different regions of the US, weather and other events do not affect communications.
What security measures are in place to protect our communications?
Lightning Communications takes security seriously. Our privacy policies ensure that personal and business data is protected via industry-standard security safeguards. Moreover, their system includes features such as caller ID blocking and privacy screening to secure outbound and inbound communications. All of our communications solutions are HIPPA compliant.
What support and training do you offer to ensure we get the most out of your services?
We provide comprehensive support that includes a customer portal for self-service management, live US based technical support, and access to detailed activity and performance reports. In addition, resources such as training videos, detailed feature descriptions, and dedicated account management help ensure that your team is fully empowered to utilize the system efficiently.
Ready to Elevate Your Business Communication?
A Partner You Can Trust for Reliable, Scalable Solutions
Our dedicated team is committed to your success. Enjoy flexible setup, rapid deployment, and 24/7 US-based support as you switch to a smarter, more dependable communications system designed with ease of use in mind.