Lightning Communications Services
Empowering Your Business with Modern, Cloud-Based Communication Solutions
Lightning Communications delivers a comprehensive suite of business communication tools—from flexible VOIP systems to integrated unified communications—that streamline operations, enhance productivity, and help your business grow.
Hosted PBX & VoIP
Modernize Your Phone System
Replace Outdated Systems
Replace hardware-dependent phone systems with our state-of-the-art Hosted PBX and VoIP solutions.
Advanced Call Management
Enjoy features like call recording, call forwarding, and customizable auto attendant menus.
Flexible Calling
Make and receive calls from anywhere using a computer, softphone, or dedicated device.
Scalable and Reliable
Easily add lines and capabilities as your business grows—with redundant servers ensuring near-zero downtime.
Unified Communications (UC Client)
All-in-One Collaboration Platform
Seamless Integration
Experience voice, video, chat, and collaboration tools all in one unified solution with CoreNexa™ UC.
Enhanced Team Collaboration
Connect your team through instant messaging, presence, and shared meetings.
Multi-Device Access
Use the full-featured UC Client on desktop, browser, or mobile.
Unified Interface
Manage call history, voicemail, and conferencing from a single, easy-to-use portal.
SMS Marketing & Mobile Applications
Stay Connected on the Go
Boost Customer Engagement
Automate marketing campaigns with keyword responders, appointment reminders, and drip campaigns—all via an intuitive portal.
Mobile Office
Access extension dialing, conference calls, and real-time call management on the go with our mobile app.
Empower Your Workforce
Ensure your team is always connected, wherever they are.
Contact Center & IVR
Efficient, Data-Driven Customer Engagement
Agent Console
Provide your agents with robust tools such as call controls, screen pops, and real-time call queue management.
IVR & Outbound IVR
Automate data collection and routine inquiries while keeping customers informed through proactive outreach.
Custom Reporting
Access over 50 canned reports to monitor performance, optimize workforce management, and tailor your engagement strategy.
Account Management & Reporting
Complete Visibility and Control
User Dashboard
Configure your Hosted PBX, set up call groups, manage voicemail, and view detailed call records.
Automatic Billing
Enjoy hassle-free billing with automated invoicing, credit card processing, and comprehensive financial reporting.
Custom Templates & Integration
Create and distribute endpoint configurations and seamlessly integrate with CRM and other database systems for streamlined workflow.
SIP Trunking & Integrated Solutions
Connect Beyond Borders
Enhanced & Standard SIP Trunking
Benefit from alternate routing for disaster recovery, ensuring your calls are always connected—even during outages.
Integrated Applications
Streamline your operations with plugins for Microsoft Outlook, Salesforce, and other popular tools.
Hosted Fax & API
Access fax capabilities directly from your computer and integrate your existing systems with our platform via API.
Each service is designed to give you a competitive advantage—boosting efficiency, enhancing customer experiences, and enabling you to focus on what truly matters: growing your business.